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FREQUENTLY ASKED QUESTIONS
Category
Question
Awards
How do I become eligible to participate in eAwards?
I have made QSOs with many eQSL.cc members from many countries and states, but not all of those countries or states appear in My Awards listing. Why?
I never got my eAward certificate
If I attach accounts from widely different QTHes, will the credits be combined for purposes of eAwards?
Callsigns
I am attempting to attach another existing account that I own but when I go to "My Accounts" I don't see my other account listed.
I have an eQSL account under my old callsign. Now I've got a new callsign. What should I do?
I want to register several different callsigns I own. Do I need to obtain Authenticity Guaranteed separately for each one and pay membership fees for each one?
General
Glossary Term:
eQSL.cc
Glossary Term:
eQSL
Glossary Term:
Home Page
Glossary Term:
Archive
Glossary Term:
Outbox
How can I create an ADIF file for upload to eQSL.cc from log data stored in a spreadsheet program?
How can I print my own graphic eQSL as a traditional QSL card?
How can I stop receiving email from eQSL.cc?
How do I contact the eQSL.cc Support Desk?
How do I inform eQSL.cc that I have made QSOs?
How do I update the eQSL.cc record to show my correct eMail address?
How long should I leave QSO records in my Outbox (on-line log)?
My email address has changed, and I have forgotten my Password. What can I do?
My email address has changed, what should I do?
My InBox and Archive are so slow I cannot use them.
Some of the text that appears on my graphic eQSL card is incorrect. How can I correct it?
What will happen if I forget my logon password?
When should I and/or How do I use the confirm button (
) that appears in my Inbox table or Archive table?
When should I and/or How do I use the reject button (
) that appears in my Inbox table or Archive table?
Why do some lines in the Inbox table show confirm (
) and reject (
) buttons while others do not?
Membership
How can I cancel a monthly recurring PayPal donation?
How much does eQSL.cc cost?
I have unsubscribed but my log still exists on eQSL.cc. Can you remove it?
I made a donation but I'm still at the same membership level
Some time ago I made a donation and I used to be a Bronze or Silver member. Why am I now just a Regular member?
QTH
I have moved. What should I do now?
I operate mobile and need a way to register hundreds of different QTHes
Receiving eQSLs
How can I print an eQSL on a card?
I viewed an eQSL graphic card by clicking on the DISPLAY button at my INBOX screen and now the QSO record is gone. Where did it go?
Registration
I entered my email address incorrectly on the registration form and can't get my Signup Code. What should I do?
I never got my Signup Code
Security
I never got my Authentication Code postcard
My address in the FCC database is different from my actual address. Can you mail my AG postcard to a different address?
What does AG mean?
When my license expires and I get a new one, do I need to upload the new license?
Sending eQSLs
Can I send eQSLs for Echolink or IRLP contacts?
How can I view my own eQSL graphic as it would appear in a hard copy printout?
How do I send an eQSL? Or, How do I confirm a QSO via eQSL's service?
Should I choose a logging program that supports Real-time uploads to eQSL?
Some of the QSO records cannot be uploaded to eQSL.cc. The error message says something about being rejected due to an invalid MODE. What can I do about this?
What happens if I upload a log twice, so there are duplicate QSOs in the log?
What is shown at my Outbox screen?
What logger (logging software) do you recommend for use with eQSL.cc?
Didn't Find the Answer?
Look in our old original FAQ
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) that appears in my Inbox table or Archive table?
) that appears in my Inbox table or Archive table?